Policies

Gritman Corp reserves the right to change, alter or otherwise update its policies at its own discretion. Please check back frequently to this page for any changes or updates to our policies.

Privacy Policy

We do not share nor sell your private information. We hold your orders and e-mails as confidential. None of your information will be shared with a third party.

Shipping Policy

Due to Federal regulations, most of our products can only be shipped by ground transport. This means we can only ship to United States, Canada, and Mexico.

We have set a minimum Shipping & Handling charge of $15.00 (subject to change) which covers most Domestic orders. If the shipping cost on a specific order exceeds the minimum, the order will show the higher amount.

Orders over $100.00 retail ship FREE.

Local In-Store Pickup Free (Greater Houston, TX  Only); [IF YOUR SHIP TO ADDRESS IS OUTSIDE THE GREATER HOUSTON AREA, DO NOT USE THIS]

Hawaii & Alaska is $25.00.

Canada & Mexico is $40.00. 

We realize paying $15.00 to ship one bottle that may be under $15.00 is irksome to say the least. We suggest:

• Order other items to get $100.00 free shipping
• Form your own CO-OP group and combined order to get FREE shipping;(you could even apply for Wholesale pricing as a membership incentive)

 

Backorder Policy

1) We do not allow backorders of any item. It will be noted as Out-of-Stock and as such will need to be re-ordered on the next order.

2) Let us know if are interested in a out of stock item and we will let you know when it comes in.

3) If we have less than the quantity ordered, we will change it to what we have on hand.

4) If we don't have the size you want, we will substitute the next size down (if available) and adjust the price so that you get the price break associated with the larger unit.